JJShoutbox not saving any setting from default

  • kevinmac
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5 months 2 weeks ago - 5 months 2 weeks ago #3912 by kevinmac
I recently updated the JJShoutbox and have encountered a strange problem. Although the shoutbox works, I am unable to save any changes to the date etc. I set it to show as "1 Day Ago" but it does not save in the front end. Even when I try to remove the History button, it does not replicate. I deleted cache and everything. It basically only uses the default settings and will not save any changes. Why?
Last edit: 5 months 2 weeks ago by kevinmac.

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  • Lodder
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5 months 2 weeks ago #3913 by Lodder
Hi Kevin,

At a first guess, I'd normally say it's a caching issue but you;ve already confirmed that you;ve cleared it.

Would you be able to provide me with a super admin account for your website to take a look and debug?

If so, please send the details to This email address is being protected from spambots. You need JavaScript enabled to view it.

Regards,
Lodder

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  • kevinmac
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5 months 2 weeks ago #3915 by kevinmac
Replied by kevinmac on topic JJShoutbox not saving any setting from default
Thanks, I have sent you an e-mail just now.

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