Error after JJShoutbox Pro update to 9.4.4PRO

  • alwin
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5 months 2 weeks ago #3894 by alwin
Hi,

did the update to 9.4.4PRO. Now i get some error messages

Frontend under the shoutbox: Die Shoutbox ist für unregistrierte Benutzer nicht verfügbar (Not available for not registered users)

Backend in section modules:

JUser: :_load: Fehler beim Laden des Benutzers mit der ID: 399
JUser: :_load: Fehler beim Laden des Benutzers mit der ID: 398

What does this mean? Joomla ist up to date!

thnx

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  • Lodder
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5 months 2 weeks ago #3895 by Lodder
Hi alwin,

It's quite possible that you've have deleted a user that has posted a shout.

Regards,
Lodder

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5 months 2 weeks ago - 5 months 2 weeks ago #3896 by alwin
Hi,
that could be possible, but how can i repair it?

Any solutions? Deleting the archives did not work...... Now I have only 5 posts from uses that are still there......
Last edit: 5 months 2 weeks ago by alwin.

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5 months 2 weeks ago #3897 by Lodder
Hi alwin,

you can delete the shout and this should fix the issue. I'll also debug this properly tomorrow and see if there is a better approach that will handle situations like this.

Kind regards,
Lodder

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  • alwin
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5 months 2 weeks ago #3898 by alwin
OK I deleted in the database all entries from users with the idś that have caused the problems. That worked.... Now the error in the backend has gone !!!!

But in the frontend the users still see see:

Die Shoutbox ist für unregistrierte Benutzer nicht verfügbar (Not available for not registered users)

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5 months 2 weeks ago - 5 months 2 weeks ago #3899 by Lodder
Are you using any 3rd party extensions such as SP Page Builder or Community Builder?
Last edit: 5 months 2 weeks ago by Lodder.

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