JJ Social Slider Error: 403: Access Forbidden

aichauhan
Topic Author
Posts: 6
7 years 10 months ago #276 by aichauhan
JJ Social Slider is working fine on my website, but when i try to edit it through Joomla Back-end I'm getting this error:




403: Access Forbidden

Remote file inclusion attempted.

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Lodder
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Posts: 1180
7 years 10 months ago - 7 years 10 months ago #277 by Lodder
Hi aichauhan,

The only external files we ever include in our extensions are jquery from Google, and the Social Slider doesn't have that included. We have never received an error from someone like this, so looking through Google a little, I found this on the RSJoomla! Forum:


You can create an exception as this looks like a legitimate request through Google Anayltics. You can go to Exceptions, add a new Exception, set "Exception Type" to "URL", "Use regular expressions" to "Yes" and set "Match" to:
linkstr=http:\/\/



I hope this helps resolve your issue,

Regards,
Lodder
Last edit: 7 years 10 months ago by Lodder.

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aichauhan
Topic Author
Posts: 6
7 years 10 months ago #278 by aichauhan
Replied by aichauhan on topic JJ Social Slider Error: 403: Access Forbidden
When i try to add exception in Rs Firewall, I got this error:

save failed with the following error: Cannot instantiate object from identifier : com://admin/rsfirewall.database.row.exception

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Lodder
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Posts: 1180
7 years 10 months ago #279 by Lodder
I'm really not sure about this issue as we don't have any external files being included in the Social Slider. This might be a bug with RSFirewall or the file might be coming from another extension.

Can you try disabling RSFirewall for 1 minute, then try to edit the Social Slider to see if the error occurs?

If the error disappears, then I'm afraid I can no longer assist you as the issue lies with RSFirewall.

Regards,
Lodder

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aichauhan
Topic Author
Posts: 6
7 years 10 months ago #280 by aichauhan
Replied by aichauhan on topic JJ Social Slider Error: 403: Access Forbidden
I got it, it is the error from Rs Firewall! Thanks a lot :-)

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