Can't save Settings

dasHundefutter
Topic Author
Posts: 3
8 years 3 months ago - 8 years 3 months ago #763 by dasHundefutter
Can't save Settings was created by dasHundefutter
Hi all,
I downloaded and installed JJ Social Images after installing and running JJ Social Images.
I can open the Modul Settings but when I click in Save or any other Toolbar-Button it opens a Window to download a index.php file -> see attachments.
The Message in this php-File cant be correct because I can save all other Moduls in my Joomla Installation!!

Can you help me please getting the Social Slider to run.....

thanks
Axel

PS: I am using Joomla 3.2.3
Attachments:
Last edit: 8 years 3 months ago by dasHundefutter.

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Lodder
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Posts: 1185
8 years 3 months ago #764 by Lodder
Replied by Lodder on topic Can't save Settings
Hi Axel,

This is a very odd thing to be happening. I have installed the Social Slider just on a live and local copy of Joomla 2.3.2 and it works perfectly fine for me.

Are you sure you downloaded the Social Slider for Joomla 3.2 rather than the Joomla 2.5/3.x version? It might be possible that you have made is mistake in the version you selected to download. If not, then could you try uninstalling then re-installing the Social Slider again to see if the issue still occurs.

After this, if you're still having problems, then would you be able to provide a link to your site along with login details for me to have a look? I have never seen this problem before and cannot replicate the error so I can this is the only way I can think of to help. If you are ok with providing me with an admin login, please send the details to This email address is being protected from spambots. You need JavaScript enabled to view it.

Regards,
Lodder

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dasHundefutter
Topic Author
Posts: 3
8 years 3 months ago #765 by dasHundefutter
Replied by dasHundefutter on topic Can't save Settings
Hi Lodder,

I downloaded the 3.2 Version again!
Uninstalled the Modul and reinstalled it with the downloaded Version today......it's still not working, the Error is the same.
Sorry, but I wont provide you with an Adminaccount to my Website!

Greetz
Axel

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Lodder
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Posts: 1185
8 years 3 months ago #766 by Lodder
Replied by Lodder on topic Can't save Settings
Hi dasHundefutter,

No worries if you do not wish to provide an admin account for your site. In which case you will need to give me some time to research this issue. I will have to talk to a few people and try to replicate the error, however I'm not sure how long it will take unfortunately.

Regards,
Lodder

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George
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Posts: 134
8 years 3 months ago #772 by George
Replied by George on topic Can't save Settings
Hi,
Can we find out your php and sql version please? So we can try and replicate your hosting conditions

Kind Regards,
George

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dasHundefutter
Topic Author
Posts: 3
8 years 3 months ago #773 by dasHundefutter
Replied by dasHundefutter on topic Can't save Settings
Hi George,

PHP Version: 5.5.7
MySQL Version: 5.5.31

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