Where are my custom slides??? Problem after Update!

rocksack
Topic Author
Posts: 9
1 year 16 hours ago - 1 year 16 hours ago #4242 by rocksack
I tried to update JJ Social Slider Pro (2.3.1 to 3.0.1).
It doesn't work with the Joomla-Updater. So i downloaded the new version here and installed it. But now i miss all my custom slides!!
In the new version there is no tab "custom slides"!
What can i do?
I have to updat many sites and don't want to start from the beginning!
Last edit: 1 year 16 hours ago by rocksack.

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Lodder
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Posts: 1181
1 year 14 hours ago #4243 by Lodder
Hi rocksack,

The 3.0.0 update is a completely rewrite of the module, so unfortunately there was no easy way to write an update script to migrate all custom sliders.
Updating to v3.0.0 means custom slides will have to be recreated.

You will now see a "Sliders" tab, which uses subform fields, allowing you to create an unlimited number of sliders.

It's late here now, but if you're available tomorrow, I'd be more than happy to work with you to try and make the update process easy and potentially come up with a migrate strategy, if possible.

Kind regards,
Lodder

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rocksack
Topic Author
Posts: 9
1 year 13 hours ago #4244 by rocksack
Hi Lodder,

here it's late too. ;-)
Thank you. It would be great to work on a update-strategy. I have many sites with many custom sliders. To recreate them all will be lot of work, that my customers don't pay...
So i need some kind of migration. To lose the data / custom slides is not good - i think there are more users, that are "surprised" when all sliders are gone after the update. ;-)

See you tomorow. Thanx!

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Lodder
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Posts: 1181
11 months 4 weeks ago #4246 by Lodder
Hi rocksack,

Do you have Skype or Discord so we can communicate more easily?

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rocksack
Topic Author
Posts: 9
11 months 4 weeks ago #4247 by rocksack
I'm not in my office now. :-(
Is whatsapp ok?
Can you give me your e-mail adress?

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Lodder
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Posts: 1181
11 months 4 weeks ago #4248 by Lodder
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