Strange behaviour after updating to pro version

GewoonJoomjunk
Topic Author
Posts: 2
1 year 11 months ago - 1 year 11 months ago #3729 by GewoonJoomjunk
Strange behaviour after updating to pro version was created by GewoonJoomjunk
After updating on a test domain (ip protected, so I can't show you) from a regular to a pro version, very strange behaviour with the tabs: No icon visible in-active state. Mouse over the slider pops out randomly more or less px from the side. Already de-installed and installed the pro version, but nothing seems to work. What to do?

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Last edit: 1 year 11 months ago by GewoonJoomjunk. Reason: other screenshot

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Lodder
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Posts: 1167
1 year 11 months ago #3730 by Lodder
Replied by Lodder on topic Strange behaviour after updating to pro version
Hi,

Thanks for reporting this issue.

Do you by any chance have a template override created for the free version that still exists? Please check if the following directory exists:
ROOT/templates/YOUR_TEMPLATE/html/mod_social_slider/

If so, please delete the mod_social_slider directory.

Else there's not much I can do without having a live preview. Is there any chance you can whitelist my IP address if I send it to you via email?

regards,
Lodder

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GewoonJoomjunk
Topic Author
Posts: 2
1 year 11 months ago #3731 by GewoonJoomjunk
Replied by GewoonJoomjunk on topic Strange behaviour after updating to pro version
Hi Lodder,

There is no mod_social_slider directory. Please send me your IP via mail so I can whitelist you!

Cheers,
Remco

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Lodder
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Posts: 1167
1 year 11 months ago #3732 by Lodder
Replied by Lodder on topic Strange behaviour after updating to pro version
Could you send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. so I can reply to you please?

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