Error for Guest

hahardyan
Topic Author
Posts: 5
5 years 10 months ago #3051 by hahardyan
Error for Guest was created by hahardyan
i login as admin, when i send message i didnt get error. But when i login as guest , i got this error message (attchmen), i use easy profile link.
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Lodder
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Posts: 1185
5 years 10 months ago #3052 by Lodder
Replied by Lodder on topic Error for Guest
Hi hahardyan,

This means there is a PHP error somewhere. Please ensure you're using the latest version of the Shoutbox. If you have updated recently and are using some form of caching on your site, please clear it.

Could you then open up your browser console, submit a shout, and report any errors that occurs.

Regards,
Lodder

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hahardyan
Topic Author
Posts: 5
5 years 10 months ago #3053 by hahardyan
Replied by hahardyan on topic Error for Guest
there is clean cache in joomla administrator like this (attachment), what do you mean i must uninstall it?? Because i have installed the last version of jj shoutbox
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Lodder
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Posts: 1185
5 years 10 months ago #3054 by Lodder
Replied by Lodder on topic Error for Guest
No, you don't need to uninstall. I just wanted to make sure you were using the latest version of the Shoutbox.

Did you get any errors in your browser console? If so, please let me know what they are.

If you need help doing this or would like me to look into it, please could you create a temporary super admin account for your site and send the URL + login details to This email address is being protected from spambots. You need JavaScript enabled to view it.

Regards,
Lodder

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hahardyan
Topic Author
Posts: 5
5 years 10 months ago #3055 by hahardyan
Replied by hahardyan on topic Error for Guest
thank you for reply, i get this (attachment) in browser console.

i can not give you administrator site info, because this is my project in company and i installed joomla in local network.

Thank you.
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Lodder
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Posts: 1185
5 years 10 months ago #3056 by Lodder
Replied by Lodder on topic Error for Guest
These console log errors are not coming from the Shoutbox. You need to fix these first as they may be causing conflicts and be preventing the shout from submitting.

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